orders
when will my order ship?
orders are typically processed within 2–4 business days. once your order has been dispatched, you will receive a confirmation email with tracking details. for all custom tailoring service orders, you will receive your order within 7-10 business days.
do you offer international shipping?
yes, we ship internationally. shipping costs are calculated based on your location and will be reflected at checkout. delivery times may vary depending on the destination country.
sizing
how do i choose the right size?
please refer to our size guide on each product page. if you're between sizes, we recommend sizing up for a more relaxed fit.
do you offer custom sizing?
select styles may be available in custom sizing. please contact us before placing your order.
products
what fabrics do you use?
we carefully select premium fabrics, including pure linen, cotton, and silk, chosen for their comfort, quality, and longevity.
are your buttons handcrafted?
many of our styles feature handcrafted buttons and thoughtful finishing details that reflect the craftsmanship behind each piece.
returns
can i return or exchange my order?
we accept exchanges for size-related issues within 3 days of delivery. items must be unworn, unwashed, and in their original condition.
brand
what does sooé mean?
sooé is inspired by the meeting of korean minimalism and eastern femininity - creating timeless pieces designed to be worn and cherished beyond a single season. ’soo’ (수) carries the meaning of uniqueness, excellence, and beauty while ‘é’(애) stands for love and elegance